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How Are We Doing?

Dear Valued Customer,

We appreciate your business! Thank you for placing your order (s) with us. We take pride in our ability to serve you quickly with superior quality at outstanding customer service. Your opinions are especially helpful in making sure we improve our services to best serve you.

Please take a moment to complete our survey.  What you have to say is very important to us!

Name

Company

Phone

Email

First time order

Yes No

	Excellent		Poor
Overall how would you rate  the services you receive at Art Litho	10	9	8	7	6	5	4	3	2	1
Your Printing Order	10	9	8	7	6	5	4	3	2	1
Timeliness of estimates, proposals etc	10	9	8	7	6	5	4	3	2	1
Quality of Proofs	10	9	8	7	6	5	4	3	2	1
Appearance ( Quality) of shipment	10	9	8	7	6	5	4	3	2	1
On-time delivery	10	9	8	7	6	5	4	3	2	1
Accuracy of shipments	10	9	8	7	6	5	4	3	2	1
Price/Value
Reasonable pricing	10	9	8	7	6	5	4	3	2	1
Our Employees
Enthusiasm for your business	10	9	8	7	6	5	4	3	2	1
Helpful in providing solutions to maximize your print budget	10	9	8	7	6	5	4	3	2	1
Competency	10	9	8	7	6	5	4	3	2	1
Understanding of your business	10	9	8	7	6	5	4	3	2	1
Accessibility	10	9	8	7	6	5	4	3	2	1
Services
Range of Capabilities	10	9	8	7	6	5	4	3	2	1
Accurate invoice amounts	10	9	8	7	6	5	4	3	2	1
Clear & helpful invoices	10	9	8	7	6	5	4	3	2	1
Clear & helpful estimates/ proposals	10	9	8	7	6	5	4	3	2	1

Would you recommend Art Litho Printing Solutions to others	Yes No
Comments/Suggestions for Improvement/ Complaints
What other services or products would you like for Art Litho to offer?
I would like to receive more information about direct mail, commercial print, online ordering, etc.	Yes!